A workflow tool is a highly relevant work and collaboration solution for companies. It enables organizations to focus on their know-how, rather than on repetitive, time-consuming tasks.
Workflow software has many advantages. For example: making a business process tangible and operational through a set of computerized and automated steps, reducing processing times, improving employeeefficiency and performance, enabling seamless validation circuits, increasing margins and sales…
In addition, workflow tools enable you to connect to your company’s existing software, CRM and ERP systems, eliminating the complexity of multiple clicks and multiple entries .
Without workflow software, you have to click and cut and paste. With a workflow tool, you click once and enter information with high added value. The workflow software automatically completes the information with less added value and then updates all the software (thus avoiding multiple entries).
Just imagine, no more copying and pasting, no more convoluted software, no more recurring non-value-added tasks, no more input errors. You’re freed from “administrative” operations and can concentrate on your core business and know-how.
A workflow tool also brings you :
- better monitoring of the progress of company operations,
- always up-to-date” documentation of your processes,
- an analytical view of your business through reporting,
- a better ability to plan activities.
Key comparison criteria to consider when choosing a workflow tool
We have produced a comparison table at the end of this article which summarizes the positioning and main features of the workflow tools.
To sum up, to choose the right workflow tool, you need to consider 5 factors:
- Functional coverage to suit your needs
- The price
- Integration and connection with your existing software
- Ergonomics and ease of use for employees
- Autonomous tool administration
Whichever workflow tool you choose, you’ll find all these advantages:
- Process optimization: reduce manual tasks and errors and improve data quality
- Improved collaboration: dynamic sequencing of tasks and simplified communication between players
- Traceability and monitoring: measuring devices to track performance indicators and progress.
- Quality data and information: easy to fill in, automated to avoid errors
- Digitization and automation: adapting to digital technology, change management and direct financial benefits
- BPM (Business Process Management) tools: these are management and operational tools that can be shared by all company activities (sales administration, production, HR, finance, accounting, etc.).
Workflow tool – Comparative table of the 6 main solutions
| Criteria | Process Street | Lapala | Power Automate | Workato | Iterop | Kissflow |
| Publisher No-code | ✅ | ✅ + low code | ✅ + low-code | ✅ + low-code | ✅ + low-code | ✅ + low-code |
| Adaptable to complex processes | – | ✅ | ✅ | ✅ | ✅ | ✅ |
| Number of software integrations | Requirement to connect automation software | 400 | 1000 | 1000 | 400 | 500 |
| Database management | ✅ integrated into workflow | ✅ integrated into workflow | ✴️ Yes, but not integrated into workflow | ✴️ Yes, but not integrated into workflow | ✅ integrated into workflow | ✅ integrated into workflow |
| Creating human interaction | ✅ integrated into workflow | ✅ integrated into workflow | ✴️ Yes, but not integrated into workflow | ✴️ Yes, but not integrated into workflow | ✅ integrated into workflow | ✅ integrated into workflow |
| Nationality | 🇺🇸 USA | 🇫🇷 France | 🇺🇸 USA | 🇺🇸 USA | 🇫🇷 France | 🇮🇳 India |
| Language | English | French and English | Includes French | English | French | English |
| Ease of use /10 | 8 | 8 | 6 | 6 | 7 | 7 |
| Deployment | SaaS | SaaS or Private Cloud | SaaS | SaaS or Private Cloud | SaaS or Private Cloud | SaaS or Private Cloud |
| Free version | 14-day trial | Yes, unlimited in time | 30-day trial | 30-day trial | 30-day trial | 30-day trial |
| Price | 100/month if fewer than 10 users Otherwise €1,500 | From €49/month, unlimited users | Custom | From €800/month | Custom | From €1,500/month |
| Customer type | All companies | All companies | > 500 employees | > 500 employees | > 500 employees | All companies |
| Support | Autonomy | By publisher | By integrator | By integrator | By publisher | By integrator |
Contact us if you think we’ve made a mistake
Process street, the simplest workflow tool for all companies, but reaches its limits for complex processes
Process Street is a SaaS-based workflow and procedure management tool. It’s a very popular American start-up.
It enables teams and companies to create, monitor and optimize their workflows. It offers easily customizable templates and integrates with other tools. Process Street improves collaboration and efficiency in organizations of all sizes.
Main features
- Template creation: Users can create reusable, customizable process templates using a simple drag-and-drop editor.
- Integration with other systems: Process Street integrates with many other tools and applications, to automate processes and exchange data between different systems.
- Automation: Users can automate parts of their processes through condition-based triggers and automated actions, such as sending e-mails.
- Reports and analyses: Process Street offers reports and analyses to help companies monitor and optimize their business processes.
Other Process Street features
Price
The Process Street workflow tool offers a free 14-day trial version with basic functionality. The introductory price is $100 per month for 10 users.
The premium paid plan is $1,500 per month and offers additional features such as more users, more automation, support priorities and access to an unlimited number of templates.
Business customers:
Process Street is suitable for companies of all sizes and in a variety of sectors, including start-ups, SMEs and large organizations.
Support:
Process Street has comprehensive online documentation, chat and e-mail support, as well as webinars and training videos to help users get to grips with the tool.
Support is available in English.
There’s no support as such in setting up your first workflows – you’re on your own.
Administration:
The tool offers an intuitive interface that requires no special technical skills, allowing users to manage access, templates and integrations autonomously.
Lapala, the French workflow tool for companies with fewer than 500 employees
Lapala.io is a workflow automation and software integration platform designed to improve communication between tools and teams.
It integrates powerful workflow functionalities.
Lapala simplifies business processes and optimizes productivity within companies.
French start-up Lapala is available in SaaS or Private Cloud mode.
Main features
- Automated workflow creation: Lapala.io lets users create automated workflows using triggers, actions and logical conditions.
- Integrations with other tools: The platform integrates with various popular tools and applications used by sales, marketing and customer support teams.
- Customized dashboards : Companies can build customized dashboards
- No-code ergonomics: The platform is designed to be easy to use, with a visual interface for creating workflows and configuring integrations.
Other Lapala features
Pricing
The platform is free of charge, with no time limit below a certain execution threshold.
Thereafter, prices increase in increments.
The first price starts at 49 euros/month.
Corporate customers :
All types of companies, VSEs, SMEs, ETIs
Support :
Lapala’s teams will support you at your own pace, according to your needs. They’ll help you create your first workflows and automations.
The aim is to achieve your first ROI as quickly as possible.
Accompaniment in French or English.
Administration :
Simple, autonomous administration. Total control of data storage media by the client company.
Power Automate, Microsoft’s powerful platform requiring a certain level of expertise in Microsoft products
Power Automate is one of the solutions in the Microsoft 365 suite. It is basically an automation service that integrates workflow functionalities. It enables companies to create and execute automated workflows between various Microsoft applications and services. This simplifies the management of recurring tasks and improves team productivity on Microsoft tools.
Of course, the marketing arguments put forward are simplicity and no need for technical skills. The reality is that Power Automate does require a certain level of knowledge and expertise in Microsoft products and architectures.
Main features
- Microsoft 365 integration: Power Automate integrates easily with the Microsoft 365 suite and other popular applications and services.
- Preconfigured connectors: The tool offers an extensive library of preconfigured connectors to simplify integration between different applications and services.
- Automate recurring tasks in Excel: Users can automate recurring tasks and business processes, saving time and effort.
- Performance monitoring and analysis: Microsoft Power BI can be used in combination with Power Automate to monitor and analyze the performance of workflows and business processes.
Other Power Automate features
Pricing
Although Power Automate offers a free 30-day version with basic functionality and then a paid plan at €14/month per user, this price does not take into account certain additional costs:
- Microsoft 365 licenses, possible Entra ID license, possible power BI license
- If internalized, the salary of the IT teams who will train, design the workflows and administer the platform, which requires minimal technical knowledge compared to other solutions.
- If outsourced, the cost of service providers during projects and to maintain the system.
Corporate customers
Because of its ergonomics, functionality, price and communication, Power Automate is ideal for small and medium-sized businesses and large groups. If you have fewer than 500 employees, you’ll have to pass.
Accompaniment, support and training
Microsoft has created a vast ecosystem of expert Microsoft service providers who are at the service of companies. It offers implementation, maintenance and administration services.
These experts also offer training courses for companies’ in-house resources.
Administration
If you outsource skills, you’ll be dependent on external service providers. If you internalize the skill within the IT department, administration will be autonomous. Microsoft experts will tell you better than we can, but administration requires a certain recurring time budget for your internal resources.
Workato, the powerful workflow platform for large companies
Workato is also an American SaaS company.
This tool is basically an automation platform, but integrates workflow functionalities. This solution enables companies to connect and automate their business applications. Despite an intuitive visual interface and a vast library of ready-to-use integrations, the creation of automated workflows is still reserved for external experts or internal IT department staff.
Main features
- Extensive integration library: Workato integrates with over 500 popular business applications, making it easy to connect and automate different systems.
- Process automation: Users can automate business processes based on predefined triggers and actions, or by configuring customized rules.
- Data management: Workato enables data to be mapped and transformed during transfer between different applications, ensuring data consistency and quality.
Other Workato features
Price
Once you’ve completed a demo with one of their sales reps, Workato offers a 30-day free trial.
After that, paid plans start at $10,000 per year.
This price increases according to needs and the number of integrations and automations required.
Corporate customers
Workato’s ergonomics, functionalities, price and communications make it ideal for small and medium-sized businesses and large groups.
Coaching, support and training
Workato offers price support via its own resources or external partners.
This support takes the form of a project, which must be factored into your budget.
They also have a French team to support you.
Workato offers training courses for your company’s internal resources.
Administration
If you outsource the skill, you’ll be dependent on external service providers.
If you internalize a skill within the IT department, administration will be autonomous.
Sales people will tell you better than we can, but administration requires a certain recurring time budget for your internal resources.
Iterop, the French workflow tool for companies with over 500 employees
Iterop is a French workflow tool that was acquired in 2021 by the Dassault Systèmes group. It is available in SaaS or Private Cloud mode. This BPM software makes it possible to graphically model workflow during its construction, making creation simpler and more efficient. Modeling follows BPMN standards. Workflows can incorporate both “human” and automated interactions.
Main features
- Process modeling: Iterop uses BPMN notation to create and edit business process diagrams. This facilitates the understanding and communication of complex processes within the organization.
- Process automation: The tool automates recurring tasks by triggering actions based on defined rules, streamlining operations and saving time.
- Performance monitoring and analysis: The tool provides key performance indicators (KPIs) and dashboards for monitoring and analyzing process and team performance.
- Integration with other systems: Iterop can integrate with other IT systems and applications, exchanging data and initiating automated actions between them.
Other Iterop features
Price
Iterop’s price is not publicly available, so you’ll need to ask their sales team for a quote. However, after a demonstration by its sales teams, Iterop offers free access to the platform for 30 days.
Corporate customers
In terms of ergonomics, functionality and communication, Iterop is primarily designed for small and medium-sized businesses and large groups.
If you have fewer than 500 employees, this may be a difficult step to take, but don’t hesitate to try it out and see for yourself.
Assistance, support and training
Unlike some software publishers, who leave their customers to get to grips with the software on their own (via documentation) or via external partners.
Iterop’s teams are there to provide you with friendly support and help you set up your first workflows.
They speak French, of course.
Administration
Iterop offers autonomous administration without technical intervention
Kissflow, the interesting English-language workflow platform
Kissflow is an Indian cloud-based process management platform. The solution offers tools for workflow management, forms creation, process automation and performance analysis. It is aimed at growing companies looking to improve efficiency and productivity by creating and managing customized business processes.
Main features
- Process automation: The tool automates recurring tasks, triggering actions according to defined rules.
- Team collaboration: Kissflow facilitates communication and collaboration between teams by integrating discussion and content sharing functionalities.
- Performance monitoring and analysis: The platform provides key performance indicators (KPIs) and dashboards for monitoring and analyzing process and team performance.
- Integration with other systems: the Kissflow workflow tool integrates with a wide range of other popular software and applications. This makes it possible to exchange data and automate processes between systems.
Other Kissflow features
Pricing
Kissflow offers a 30-day free trial, followed by the first paid plan at $1,500 per month.
For details of more advanced plans and customized pricing options, contact their sales team.
Corporate customers
Kissflow is suitable for companies of all sizes and sectors.
Especially those seeking to simplify and automate their business processes with a comprehensive platform.
Companies such as Airbus, McDermott and the Danone Group are just some of Kissflow’s customers.
Guidance, support and training
Kissflow offers online documentation, video tutorials and training courses to help users learn and master the workflow tool.
In addition, Kissflow offers technical support via chat, e-mail and telephone to assist customers.
Administration
The Kissflow platform is designed to be simple to use, enabling users to create, deploy and manage their processes without any particular technical knowledge.
Which workflow tool should you choose?
In conclusion, the use of a workflow tool is a very good first step in supporting the digitization and optimization of business processes within companies. Workflow software automates recurring tasks and simplifies collaboration between teams, while ensuring better traceability and performance monitoring.
Now you know everything there is to know about choosing a workflow tool. Now it’s your turn! See you soon for more content!
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