Turn client processes
into actionable guided workflows
Make your service operations, processes and customers’ lives easier
Supported by
Service companies, trapped by software and competing with platforms
Service companies have always had to adapt to market software by making concessions to their core businesses and know-how.
Low value-added tasks
- Repetitive manual software tasks
- Multiple entries of the same information in different tools represent a high risk of error
Complex applications
and software rigidity
- Lack of software flexibility and customization
- User interface complexity
- Obligation to adapt to the software’s way of doing things
Collaboration
blurred
- Disorganization leading to errors and oversights, and degrading quality
- Segregation of certain tasks and concentration of know-how
Today, more and more automated digital platforms are springing up, especially start-ups that are providing tough competition for traditional players.
Instant access with just a few clicks, reduced costs, standardized offers and execution… these are just some of the advantages that are attracting more and more users.
On the other hand, traditional players such as VSEs, SMEs and independents may find themselves outpaced by these new competitors. Not least in terms of brand awareness.
However, this competition also brings its share of disappointments: poor personalization, loss of human contact, difficulty in offering cutting-edge services, etc.
Free your teams from low value-added tasks
Lapala, a simple platform for service companies to collaborate with teams and customers
Multi-purpose for all service professions, Simplicity, Collaboration, Automation, Secure integration with your existing software, Workflow, Process management, Automated reporting, No-code, SaaS…
Use cases Sales
- Sales process management
- Generate and track quotes
- Project costing
- Customer messages and reminders
Use cases Finance
- Expense management
- Purchase requisition follow-up
- Billing and contracting
- Cash flow monitoring
Use cases Service
- Project follow-up
- Production of deliverables
- Team management
- Performance margin and processes
Other uses
- Timesheet tracking
- Content production
- Integrating newcomers
- Access to a Customer Portal
With Lapala, automate without coding
Discover our easy-to-use drag-and-drop no-code interface
Simplify complex tasks effortlessly
Modernize your business with no-code – no special development required
-30% fewer clicks
-25% shorter lead times
Reduce errors
Start with ready-to-use models
Customize your IS as quickly as you can explain your business to our experts
> 7 models
Quick to set up
Custom interfaces
And seamless integration
… and much more
Take a look at our resources
Any questions?
We’re here to help you
Discover our customers’ returns on investment
New possibilities to easily improve your services and take advantage of digital technology
Managers
- Improved operations, shorter service delivery times and higher margins
- Increased brand awareness for the service company
- Improved customer satisfaction and loyalty
Directors and managers
- Better monitoring of service margins
- Smoother project and team management and control
- Improved and more efficient customer relations
Employees
- Enhancing the value of work, with fewer low-value-added tasks and more opportunities for advancement.
- Faster training and familiarization with digital tools
- Better progress and autonomy
Customers
- Customer portals to enhance experience and access deliverables
- Improved satisfaction and quality of deliverables
- Transparency and site monitoring of services rendered