Privacy Policy

Effective Date: 2025.02.17

1. Introduction

Welcome to Lapala (“Lapala,” “we,” “our”). Lapala offers an automation and collaboration platform to optimize business processes. This Privacy Policy describes how we collect, use, and share information when you use our websites and services (“Services”).

2. Applicability of this Privacy Policy

This policy applies to your use of our Services and interactions with Lapala. If you disagree with this policy, please do not use our Services.

3. Personal Data We Collect

Account Creation Data

When you sign up, we collect personal information such as your name, email address, and phone number. Additional information may be required for paid accounts.

Automatically Collected Data

We collect information through cookies and similar technologies when you interact with our Services, including IP addresses, browser types, and log data.

Linked Services Data

We collect information from third-party services linked to your account, such as email providers.

Business Partner Data

Information may be provided by resellers or business partners, including your name, email address, and company details.

Sensitive Data

Lapala does not intentionally collect or process sensitive data such as health information, religious beliefs, political opinions, biometric data, or information about minors. If you provide such information through our Services, you do so at your own discretion and consent.

4. How We Use Your Personal Data

To Provide and Manage Services

We use your data to provide, maintain, and improve our Services, including account management and customer support.

Communication

We use your contact information to communicate about the Services and respond to inquiries.

Research and Development

We analyze data to improve our Services and develop new features.

Marketing

We may use your contact information for marketing purposes. You can unsubscribe at any time.

Security and Protection

We monitor suspicious activities and enforce our policies to ensure security.

Legal and Business Interests

We use data for legal compliance and to protect our rights and interests.

5. How We Share Your Personal Data

Third-Party Service Providers

We share data with service providers who assist in operating our Services, such as payment processors and hosting providers.

Affiliates and Subsidiaries

We may share data with our affiliates and subsidiaries for operational purposes.

Legal and Business Transfers

We may disclose data for legal reasons or as part of a business transfer such as a merger or sale.

With Your Consent

We may share data with third parties when you give your consent.

6. Data Retention

We retain your data as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

7. User Rights

EU Residents

If you reside in the EU, you have rights under the GDPR, including access, correction, deletion, and objection to data processing.

California Residents

If you reside in California, you have rights under the CCPA, including access to data, deletion requests, and opting out of data sales.

8. Cookies and Similar Technologies

We use cookies for functionality, analytics, and advertising. You can manage cookie preferences in your browser settings.

9. Changes

We may update this policy. Significant changes will be communicated through our Services or by email.

10. Contact

For any questions or concerns, contact us at contact@lapala.io or at the following postal address:

1B RUE D’OUESSANT, 35760 SAINT-GREGOIRE.