Author: Paul Schwebius
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Process software – Top 9 mapping tools
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6 minutesDo you need software for your processes, but don’t know which one to choose? What if I told you that, in addition to mapping functionalities, some software packages enable you to create a mini operational software package for you and your teams in just a few clicks, based on your process? In addition to diagram-creation…
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Excel automation, macros & simple alternatives
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7 minutesExcel is one of the most widely used business software packages. Because of this position and its functionalities, it is also one of the digital tools where users make the most repetitive entries and tasks. Nevertheless, Excel automation via a macro, or via other relatively easy-to-use automation software, makes users’ work easier, with just a…
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Process example – Types, mapping, process sheet
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4 minutesWhether they realize it or not, all companies have processes. They are the basis of their business, their know-how and their long-term survival. Example processes: sales process, accounting process, recruitment process, logistics process. Understanding your processes is the best way to make your company evolve, with the least effort. Companies that have mastered and controlled…
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Spreadsheet software, top 8 best tools for business
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8 minutesSpreadsheet software is widely used in companies to produce invoices, estimates, pay slips, plan activities, monitor tasks, report on progress… The best-known programs are : Microsoft Excel, Google Sheet, Apple Numbers, libre Office, OpenOffice, Framacalc, Onlyoffice, Zoho Sheet, GNumeric, WPS Office, etc. However, in some cases, spreadsheets can become complex to maintain, evolve or operate.…
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Process audit – which method to use?
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8 minutesWhether you’d like to carry out a process audit yourself, or whether you’d like to hire a service provider to do it for you (consulting firm, freelancer…), this article will be useful. In the first case, we’ll give you a method and concrete examples of a process audit. In the second case, it’s important to…
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Customer service automation, a complete guide with examples
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10 minutesThe expectations of customers, prospects and users regarding rapid access to information have never been higher. This new situation inevitably has an impact on the way companies operate. For some organizations, this phenomenon can become a real headache, especially when their pricing structure is not adapted to managing rapid response times. Customer service automation is…
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Internal processes: how to understand and improve them?
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9 minutesAll companies, whether they are aware of it or not, have processes. Understanding an organization’s internal processes is therefore a lever for improving and sustaining know-how. Defining your processes, formalizing them in a process sheet, and even bringing them to life in dedicated software can be a complex undertaking. That’s why we’ve written this article…
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Automate repetitive tasks, save time
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8 minutesLow value-added tasks have a major impact on companies. They are a source of wasted time for organizations, and loss of motivation or even procrastination for employees. The automation of tasks therefore offers both financial and human benefits… at least when properly implemented. In this article, we won’t use fancy words like performance, productivity, efficiency…
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Recruitment process diagram – Mandatory steps
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11 minutesIn this article, we’ll give you all the tools you need to produce a simple recruitment process map. Our advice will enable you to draw up a diagram, in other words a cartography, in the form of a flow chart. This representation will be both comprehensive and easily shared and understood by other employees. We’ll…
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Sales process, 7 steps to organize your sales
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10 minutesIn this article, we won’t be using alluring words like Performance, Efficiency or Sales Multiplication. Instead, we’ll get down to the nitty-gritty of a sales process and guide you through its implementation and optimization. This article is aimed at sales managers, sales directors and cross-functional staff responsible for optimizing sales activities. The aim of this…
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S&OP process – 5 steps and rules to follow
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7 minutesThe S&OP (Sales & Operations Planning) process has two main objectives: This article is intended to be concrete. We’ll avoid using catchy terms like performance, efficiency or optimization. Instead, we’ll give you everything you need to make the concept your own. The 5 stages of an S&OP process Stage 1 – Gathering data to achieve…
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Your company’s macro processes and mapping
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4 minutesOne of the first steps in steering and improving a company’s operations is to represent the organization’s macro processes. This term may seem a little complex, but it ‘s quite simply the representation of your various activities and their sequence. One of the most universal ways of formalizing them is to map/model them. The aim…
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HR process mapping – Advice, method
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8 minutesIn this article, we’ll avoid using catchy terms like performance, efficiency or continuous improvement. They won’t help you produce your HR process map. Our aim is to provide you with easy-to-use methods and tools. The purpose of this article is to : What is Human Resources process mapping? Definition of an HR process A Human…
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5 steps to optimizing administrative processes
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9 minutesIn this article, we won’t use fancy words like performance, efficiency or continuous improvement. After all, they won’t help you optimize your administrative processes. Our aim is to provide you with concrete methods and tools for your transformation projects. This article has several objectives: If you had only one thing to remember from this article…
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Transformation process – 4 steps to follow
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8 minutesDeveloping a company requires a certain transformation process. This requires a methodical approach, one of the key elements of which is change management. In this article, we’ll give you all the keys you need to make your plan a success. After a short introductory section, we’ll present a method and concrete tools to help you…
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Process sheet: Guide, steps and concrete examples
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10 minutesThe process sheet is an important tool for sustaining a business and optimizing it over time. It brings together fundamental tools such as an operational map and performance indicators. In addition to being a perfect tool for the continuous improvement of your processes, it will greatly facilitate the launch of new projects, audits, controls, assessments……
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Process modeling – How it works in practice
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14 minutesWe often hear that it’s important to make your company more efficient, to optimize business processes, to automate tasks, to produce process models, to identify problems and areas for improvement. However, if you set these goals without any method, you’re sure to fail and end up frustrated. Without a method, a project manager will certainly…
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Logistics process optimization opportunities
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12 minutesIf you’re reading this article, it’s probably because you’re looking to gain better control over the flow of raw materials and products in your company. Whether you’re looking to set up a new logistics process or optimize an existing one, we’ll provide you with easy-to-use methods for doing so. Finally, in the last section, we’ll…
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What are HR processes? Concrete examples
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9 minutes“Your employees are your most valuable asset. Take care of them and they’ll take care of your business“Richard Branson quote. Human resources are therefore one of a company’s most important levers for prosperity. Given the importance of these activities, HR processes are essential to orchestrate and manage them properly. In this article, we’ll share everything…
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BPM vs Workflow, the difference is easy to understand
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8 minutesBPM, workflow, process… all these words are relatively close. But there’s a minimum amount of learning you’ll need to do if you want to shine in business meetings or take advantage of it on your projects. In the first part of this article, we’ll explain the difference between BPM and Workflow, and give some concrete…
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Efficient Purchasing Process – 7 steps to establish
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9 minutesImprove your purchasing processes with a simple, effective strategy tailored to SMEs. Discover the key stages in a successful purchasing process, from identifying requirements to placing orders with suppliers. We’ll also reveal the keys to boosting your efficiency and profitability through automation. What is a purchasing process? A company’s purchasing process is theset of steps…